Privacy Policy
How we handle
your information
What We Collect
When you use CINEQUAY, we may collect the following types of information:
Account information
When you register, we collect your email address and a password. Optionally, you may provide a display name. We use this to identify your account and keep your preferences and watchlist in sync.
Usage information
We collect information about how you interact with CINEQUAY — such as search queries you enter, titles you browse or add to your list, and general activity on the platform. This helps us improve the experience over time.
Device information
We automatically collect basic technical information from your browser or app, including your browser type, operating system, and general location derived from your IP address (city or region level). We do not store or log your full IP address long-term.
Communications
If you contact us for support or respond to a survey, we collect the contents of that exchange so we can assist you and improve the service.
How We Use It
We use the information we collect for the following purposes:
- To provide and operate the CINEQUAY service, including syncing your watchlist and preferences across devices
- To personalize your experience, such as surfacing content that matches your interests
- To respond to your questions, support requests, and feedback
- To detect and prevent abuse, fraud, or security issues
- To understand how people use the platform so we can make it better
- To send occasional service-related messages (such as account or policy updates). We do not send marketing emails without your consent
We do not sell your personal information to third parties.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date information
- Request deletion of your account and associated data
- Object to or restrict how we process your information
- Withdraw consent for communications at any time
To exercise any of these rights, reach out to us at privacy@cinequay.com. We will respond within a reasonable timeframe.
Unsubscribing from emails
If you no longer want to receive emails from us, click the unsubscribe link in any email we send, or contact us directly. Note that you cannot unsubscribe from essential account communications, such as password reset or account suspension notices.
Minors
CINEQUAY is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a minor has provided us with their information, please contact us and we will remove it promptly.
Security & Retention
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. No system is perfectly secure, but we take this seriously.
We retain your personal information for as long as your account is active, or as needed to provide the service and comply with our legal obligations. When information is no longer needed, we delete or anonymize it securely.
If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it longer.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top and, where appropriate, notify you by email or an in-app notice.
Your continued use of CINEQUAY after any changes take effect means you accept the updated policy. If you do not agree with the changes, you may delete your account at any time.
Contact Us
Questions about this Privacy Policy or how we handle your data? We're easy to reach.
privacy@cinequay.com